Frequently Asked Questions

Processing for physical products takes 3-5 business days. Once shipped, delivery can take 2-5 business days depending on the carrier. Once your order ships, you will receive a tracking number via email.

Digital items are delivered instantly. You will find your download link on the confirmation page and in your email used to place the order.

Physical products: Only eligible for replacement in the event they arrive damaged. Please reach out to us via email at service@theseasonsofme.com within 3 days of delivery. Please be prepared to provide photos.

Digital products: Digital items are final sale and are not eligible for a refund. If you are not able to access your digital file, please reach out to us via email at service@theseasonsofme.com for immediate assistance.

Please send an email to service@theseasonsofme.com

Product Care & Usage

Before You Light
Trim wick to ¼ inch and place on a stable, heat-safe surface away from drafts.

During the Burn
Allow the wax to melt evenly across the surface, especially on the first burn. Burn for 2 to 4 hours at a time.

When to Stop
Discontinue use when about ½ inch of wax remains at the bottom of the vessel.

A Few Safety Notes
Never leave a burning candle unattended. Keep away from children, pets, flammable materials, and moving air.

How to Use
Shake gently before use and mist whenever your space could use a refresh. Spray into the air, onto linens and fabrics, inside your car, or lightly mist your clothing to carry the fragrance with you.

Fabrics, Clothing & Surfaces
Always test a small, inconspicuous area first before applying to any fabric, clothing, material, or surface. Allow the mist to dry completely before use or contact.

For the Best Experience
Spray from a comfortable distance and use a light hand. A few sprays are usually all you need, and you can refresh the fragrance whenever the moment calls for it.

Storage & Safety
Store in a cool, dry place away from direct sunlight and heat. Keep out of reach of children and pets, and avoid spraying near open flames.

How to Use
Place one or two cubes in an approved wax warmer and adjust based on your preferred fragrance strength.

While Melting
Allow the wax to melt fully and enjoy the fragrance. Do not add water or other substances.

When to Change the Wax
Replace the wax when the fragrance has faded, following your warmer manufacturer’s directions for removal.

A Few Safety Notes
Use only in approved warmers. Never leave a warmer unattended and keep it away from children, pets, and flammable materials.